Frequently Asked Questions

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Besides only the coolest places to be to beat the heat, Pioneer Waterland & Dry Fun Park is a unique destination that combines a waterpark, kids' fun zone, and sports park, providing endless entertainment for visitors of all ages.

You can find us conveniently situated on 75 beautiful acres at 10661 Kile Rd., Chardon, OH 44024. For personalized directions from your location, please check our home page.

For precise operating hours, refer to our home page. Please note that hours are subject to change without prior notice dependent on weather.

We are open from Memorial Day weekend through September Labor Day Weekend, offering a fantastic experience for you and your group.

Check out our new Online Ticketing page! 

Discounted Tickets can be purchased in advance online .Tickets can also be purchased at the park's entrance. 

We HIGHLY recommend wearing water shoes in and out of our pool and attractions. Don't forget your swimwear, towels and sunscreen. We do have Gift Shops on site for anything you may have left behind and locker rental available. 

Yes, we have grills and picnic tables available. But, we have an awesome Splash Landing Concession Stand and caterer for your party needs. Glass containers are strictly prohibited. Don't forget charcoal and a lighter fluid...although our gift shop can help with that too!! 

Unfortunately, we are very fond of our liquor license and in order to keep it, all alcoholic beverages must be purchased in the park from Pioneer Waterland staff. You will be asked to remove the alcohol or remove yourselves if we find alcohol from the outside. 

Navigate the park effortlessly with our user-friendly Park Map. All attractions, shops, and dining spots are within walking distance for your convenience.

Unfortunately, pets are not allowed inside the park. Refer to our Park Policies page for a complete list of rules and regulations.

Pioneer Waterland is a family park and therefore appropriate swim wear is required. Swim wear is defined as an article of clothing, such as a swimsuit, that has been designed to be used in a pool environment. Swim wear should be lined and may not be transparent at any time. Revealing swim wear and thong or t-back swim wear bottoms will not be permitted. Cutoff jeans, denim clothing, hard metal objects, t-shirts and shoes cannot be worn on the body contact slides. If a shirt must be worn on the slides, only spandex, lycra or rash guard shirts may be worn. No undergarments may be visible at any time.

Smoking is only permitted in designated areas. Check our Park Policies page for detailed guidelines. *Smoking marijuana will not be permitted where children and adults are congregating, eating or lounging. This policy will be strongly policed. 

In case of heavy rain, lightning, or thunder, certain attractions may temporarily close for safety. We prioritize customer and staff well-being and aim to reopen attractions promptly. Rain checks are not provided; refer to our Rain Check page for all regulations.

Yes, you can cherish the memories by purchasing souvenirs from our gift shop and park office. Forgot your phone charger, sunglasses or sunscreen? We have that too! 

Gift cards ranging from $10 to $100 are also available and can be used like cash throughout the park. Perfect for sending your summer campers without sending them with cash! 

Treat your team to a refreshing day out of the office. Discover more about corporate and union picnics on our Events page.

Yes, NEW this year!! Birthday packages available starting at a minimum of 10 kids in our air conditioned party room. Visit our  Events page. for upcoming information on the perfect party!